arcteryx ski clothing
Smith once upon a hell of a time, celebrating 50 years
the north face ski clothing

 

PAYMENTS ACCEPTED

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

Escape 2 Terms & Conditions

Privacy Notice

Prior to creating an account or purchasing from Escape2, you must:

  • Agree to our Terms & Conditions (below)
  • Confirm that you have read and understood our Privacy Notice (here)
  • Confirm that you are aged 18 or above

Payment

We use PayPal and WorldPay to process all our online payments. They accept all major credit and debit cards and ensure a very high level of security for your payment data, and offer increased buyer protection. You do not need an account prior to making your purchase, but you may need to register with them during the payment process if you have not used them before. Please note that we can only ship goods to the shipping address you provide.

Telephone Orders

We strongly encourage you to place your order via our website, as this gives you a much higher level of security and payment protection. Please see our Privacy Notice for further details. If you still wish to order by phone, please call us on 01608 684320 during our normal opening hours.

Shipping and Handling

FREE Standard 2-3 day Delivery on orders over £40.00
Orders under £40.00 Standard 2-3 day delivery @ £3.30
Express next working day @ £8.00 (Please order by 12 midday)

The following postcodes are charged an extra £10.00 on top of the standard postage cost.

PO30-39, BT, IM, JE, GY, AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-63, KW1-18, PA20-78, PH15-27, PH49-50, PH30-45, ZE1-3

Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavour to dispatch orders the same day, but please allow 3 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01608 684320 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

• Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.
• We regret that we can only deliver to addresses within the United Kingdom.
• Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
• In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.
• We regret that we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Returns Policy

Products returned for exchange or refund under our 14-day satisfaction guarantee must be returned in 'as new' condition - unused, with all the original manufactures' packaging and labels. Please contact us via the link at the bottom of our website for the returns address or click below. If you have any questions, then please do contact us.

The buyer is responsible for the cost of returning the item, including Tax & Import Duty, should you wish to return an order from outside the UK. Your refund including basic delivery costs (if any) will normally be processed and an email sent as soon as Escape 2 has received your return. Legally we have a maximum of 14 days to refund your payment using the same means as the initial transaction.

Please note that for safety reasons, we are unable to accept returned climbing equipment.

Out Of Stock Products

If your wish to purchase a product which is out of stock, please contact us for availability. As soon as the item is back in stock, we will happily reserve it for you.

Tax Charges

All prices include VAT at the current 20% rate. We regret that we are unable to supply goods VAT free.

Condition Of Goods

All products offered for sale on this site are new, unless specifically stated. Please be aware that most items will have been removed from it's packaging, products supplied in boxes may have been opened, and footwear may have been tried to check that there are no faults. We always inspect all orders prior to dispatch to ensure they are complete.

Complaints

Escape 2 hope and try very hard to exceed your expectations but if we have not then please contact us either by phone on 01608 684320 or email shop@escape2.co.uk if for any reason you are still not happy then please view the following website

https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Price Matching

If you have seen a product cheaper elsewhere, then please contact email or phone us on 01608 684320 to see if we can match their price. We can only price match at the time of purchase and not retrospectively.

Guarantee

All of our products come with a 14-day satisfaction guarantee. If you are unhappy with any product purchased from us, please return it in a new and unused condition, for a replacement or full refund. Please note that postage costs are not refundable, and that for safety reasons we are unable to accept returned climbing equipment.

If a product should fail due to defects in materials or workmanship, please return it to us in a clean and dry condition for inspection. Genuinely faulty products will be repaired or replaced as quickly as possible. Damage due to excessive wear, the natural breakdown of materials, or accidental damage are not covered, but can often be repaired for a reasonable charge. Please note that the cost of return postage is not refundable.

Knives

We do not supply knives, multitools, or other sharply pointed items to anyone under the age of 18. Proof of age will be required.

Product Photos And Descriptions

Product descriptions and specifications are correct to the best of our knowledge. All weights and dimensions are approximate. If you spot any inaccuracies or mistakes, then please let us know so that we can put it right. We always try to represent product colours as accurately as possible, but in practice this is very difficult, if not impossible - a product photo which appears to be a good colour match on our computer screen will more than likely look different on your particular combination of computer, screen and operating system.

Disclaimer (for those who need to be told)

• Many outdoor activities, including (but not limited to) climbing, scrambling, mountaineering, hill walking, skiing and kayaking, are potentially dangerous, and participation may lead to injury or even death.
• All advice and information on this site is provided in good faith and is correct to the best of our knowledge.
• Escape2 can not, however, be held responsible for any loss, damage, or injury sustained directly or indirectly as a result of following (or misinterpreting) any advice given by escape 2 or it's employees.

Please be sensible - our advice is not a substitute to proper training from a qualified instructor.

LATEST PRODUCTS
NEW
Arcteryx Rise Toque Hat

£24.99   £19.99

NEW
Peak Performance Frost Down Hooded Jacket

more colours available OTHER COLOURS

£259.99   £229.99  (2)

NEW
Peak Performance Rider Belt

more colours available OTHER COLOURS

£34.99

NEW
Arcteryx Crest Toque

£24.99   £19.99

NEW
Hestra Heavy Merino Wool Liner

£32.99

NEW
Salomon Propeller Dry Mens Ski Gloves

£64.99   £59.99

NEW
Salomon Propeller GTX Ski Glove

£89.99   £79.99

NEW
The North Face Ski Tuke V

more colours available OTHER COLOURS

£29.99   £24.99

NEW
The North Face Womens Warm L/S Zip Neck

£49.99   £39.99

NEW
The North Face Aconcagua Down Hoodie Boy's 2019

more colours available OTHER COLOURS

£109.99   £99.99

NEW
The North Face Boys Chakal Insulated Jacket

£159.99   £139.99

NEW
The North Face Boys Chakal Ski Pant

more colours available OTHER COLOURS

£109.99   £99.99

NEW
The North Face Garner Triclimate Jacket

more colours available OTHER COLOURS

£289.99   £259.99

NEW
The North Face Powder Guide Jacket

£479.99   £419.99  (1)

NEW
The North Face Thermoball Snow Triclimate Jacket

£329.99   £299.99

NEW
The North Face Lenado Womens Ski Pants 2019

more colours available OTHER COLOURS

£199.99   £179.99

NEW
The North Face Presena Womens Ski Pants 2019

more colours available OTHER COLOURS

£159.99   £142.99

NEW
Arcteryx Fernie Toque

£24.99   £19.99

Arcteryx Sentinel Pant Women's

£409.99   £359.99

Arcteryx Stinger Pant

more colours available OTHER COLOURS

£409.99   £364.99  (1)

NEW
Arcteryx Cerium SV Hoody

£424.99   £379.99

Arcteryx Sentinel Jacket

£464.99   £414.99

NEW
The North Face Chavanne Pant

£129.99   £119.99

NEW
The North Face Presena Pant 2019

more colours available OTHER COLOURS

£159.99   £144.99

NEW
The North Face McMurdo Parka Boys

£209.99   £188.99  (1)

NEW
The North Face Arctic Swirl Down Jacket Girl's

£189.99   £169.99

NEW
The North Face Chakal Jacket 2019

more colours available OTHER COLOURS

£299.99   £269.99

NEW
The North Face Trevail Hoodie

more colours available OTHER COLOURS

£209.99   £184.99

Salomon Native Mitten Womens

£94.99   £89.99

FEATURED REVIEWS
Rating:  
Awesome kit
Monday, 12 November 2018  |  Marcus

OK so I havenít actually worn this yet but the construction, quality, size and style are awesome


Rating:  
The North Face Medium Bass Camp Duffel
Monday, 12 November 2018  |  Niki

Swift transaction and delivery of this genuine item. Lovely colour. Good size for carrying ALL my kit, Works well using straps as a backpack while cycling. Love it.
Very happy with whole procedure.


Rating:  
Lovely item, quick delivery
Friday, 2 November 2018  |  R

Jacket as described, lovely and soft and fits perfectly, quick delivery -thanks


Rating:  
Superb customer service
Thursday, 1 November 2018  |  Marcus

I bought an Arcteryx Sabre jacket and Kyanite fleece, both are excellent. Escape2 customer service is superb, great communication and very prompt delivery. Escape2 are now my go to supplier for ski gear. I highly recommend them.


Rating:  
Fast delivery & excellent communication
Monday, 29 October 2018  |  Graham

Very pleased with the service received from Escape 2. Fast delivery & excellent communication. Top quality goods and a very easy to use website. I would happily buy from them again, highly recommended.
The jacket is a quality item very well made and designed. It is a basic and simple jacket but does everything really well. The fit is roomy and very comfortable with a really nice feel to it, another bonus is that it is sized correctly unlike some other brands that believe we all live in a gym and have a body like a Greek god. The Coreloft insulation certainly appears to be warmer than any other synthetic insulation I have used, including Primaloft which was my previous favourite. Although not waterproof it seems to be very water resistant and easily stands up to showers.


Rating:  
Arcíteryx kyanite jacket
Friday, 19 October 2018  |  S

Jacket was a present but he seemed delighted with it . Service was absolutely great as always .


Rating:  
lovely coat and great customer service
Tuesday, 16 October 2018  |  C

The coat is fabulous, as you would expect from North Face. Customer service was so helpful and informative, thank you.


Rating:  
Great triple function jacket
Monday, 15 October 2018  |  Gabrielle

Cosy inner fleece which looks stylish on its own. Smart outer rain coat. Poor them b together and you've got a toasty warm coat ideal for blustery autumn days. Great ordering service too.


Rating:  
Arcteryx Beanie
Monday, 15 October 2018  |  Bill

Top quality hat and first class service would highly recommend escape2


Rating:  
Happy Customer!
Tuesday, 9 October 2018  |  Erick

I purchased the same coat a year prior so was already aware of it's quality. Seeing this item priced as it was I took little time to complete a 2nd purchase.
Item arrived quicker than I'd expected & in good condition.