arcteryx ski clothing
Smith once upon a hell of a time, celebrating 50 years
the north face ski clothing

 

PAYMENTS ACCEPTED

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

Escape 2 Terms & Conditions

Privacy Notice

Prior to creating an account or purchasing from Escape2, you must:

  • Agree to our Terms & Conditions (below)
  • Confirm that you have read and understood our Privacy Notice (here)
  • Confirm that you are aged 18 or above

Payment

We use PayPal and WorldPay to process all our online payments. They accept all major credit and debit cards and ensure a very high level of security for your payment data, and offer increased buyer protection. You do not need an account prior to making your purchase, but you may need to register with them during the payment process if you have not used them before. Please note that we can only ship goods to the shipping address you provide.

Telephone Orders

We strongly encourage you to place your order via our website, as this gives you a much higher level of security and payment protection. Please see our Privacy Notice for further details. If you still wish to order by phone, please call us on 01432 761488 during our normal opening hours.

Shipping and Handling

FREE Standard 2-3 day Delivery on orders over £40.00
Orders under £40.00 Standard 2-3 day delivery @ £3.30
Express next working day @ £8.00 (Please order by 12 midday)

The following postcodes maybe charged an extra £10.00 on top of the standard postage cost.

PO30-39, BT, IM, JE, GY, AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-63, KW1-18, PA20-78, PH15-27, PH49-50, PH30-45, ZE1-3

Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavor to dispatch orders the same day, but please allow 3 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01432 761488 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

• Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.
• We regret that we can only deliver to addresses within the United Kingdom.
• Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
• In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.
• We regret that we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Returns Policy

Christmas Returns

Returns for the Christmas period are extended as follows.
Purchases from 15th November 2019 until 24th December 2019 have an extended return date of 14th January 2020.

Full instructions for returning item(s) to us can be found on the Returns Information page here: https://www.escape2.co.uk/returns.html

Products returned for exchange or refund under our 14-day satisfaction guarantee must be returned in 'as new' condition - unused, unmarked in any way, free from strong odors (eg. smoke/cooking smells), and with all original manufacturer's packaging and labels still attached, as supplied. Please ensure all zips are done up, and any adjustable elements are returned in their original position, as supplied.

The buyer is responsible for the full cost of returning the item. This includes Tax & Import Duty, should you wish to return an order from outside the UK. Your refund including basic original delivery costs (if any) will normally be processed and an email sent as soon as Escape 2 has received your return. Legally we have a maximum of 14 days to refund your payment using the same means as the initial transaction.

Please note that for safety reasons, we are unable to accept returned climbing equipment.

Out Of Stock Products

If you wish to purchase a product which is out of stock, please contact us for availability. As soon as the item is back in stock, we will happily reserve it for you.

Tax Charges

All prices include VAT at the current 20% rate. We regret that we are unable to supply goods VAT free.

Condition Of Goods

All products offered for sale on this site are new, unless specifically stated. Please be aware that most items will have been removed from it's packaging, products supplied in boxes may have been opened, and footwear may have been tried to check that there are no faults. We always inspect all orders prior to dispatch to ensure they are complete.

Complaints

Escape2 hope, and try very hard, to exceed your expectations but if we have not, then please contact us either by phone on 01432 761488 or email shop@escape2.co.uk if for any reason you are still not happy then please view the following website

https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Discretionary Price Matching

If you have seen a product cheaper elsewhere, then please contact email or phone us on 01432 761488 to see if we can match their price. We can only price match at the time of purchase and not retrospectively.

Guarantee

All of our products come with a 14-day satisfaction guarantee. If you are unhappy with any product purchased from us, please return it in a new and unused condition (as described above), for a replacement or full refund. Please note that postage costs are not refundable, and that for safety reasons we are unable to accept returned climbing equipment.

If a product should fail due to defects in materials or workmanship, please return it to us in a clean and dry condition for inspection. Genuinely faulty products will be repaired or replaced as quickly as possible. Damage due to excessive wear, the natural breakdown of materials, or accidental damage are not covered, but can often be repaired for a reasonable charge. Please note that the cost of return postage is not refundable.

Knives

We do not supply knives, multitools, or other sharply pointed items to anyone under the age of 18. Proof of age will be required.

Product Photos And Descriptions

Product descriptions and specifications are correct to the best of our knowledge. All weights and dimensions are approximate. If you spot any inaccuracies or mistakes, then please let us know so that we can put it right. We always try to represent product colours as accurately as possible, but in practice this is very difficult, if not impossible - a product photo which appears to be a good colour match on our computer screen will more than likely look different on your particular combination of computer, screen and operating system.

Disclaimer (for those who need to be told)

• Many outdoor activities, including (but not limited to) climbing, scrambling, mountaineering, hill walking, skiing and kayaking, are potentially dangerous, and participation may lead to injury or even death.
• All advice and information on this site is provided in good faith and is correct to the best of our knowledge.
• Escape2 can not, however, be held responsible for any loss, damage, or injury sustained directly or indirectly as a result of following (or misinterpreting) any advice given by escape 2 or it's employees.

Please be sensible - our advice is not a substitute to proper training from a qualified instructor.

LATEST PRODUCTS
NEW
Arcteryx Covert 1/2 Zip

more colours available OTHER COLOURS

£119.99   £99.99

NEW
Arcteryx Fission SV Glove

£159.99   £144.99  (1)

Salomon Native Gloves Womens

more colours available OTHER COLOURS

£94.99   £79.99

Salomon Native Mitten Womens

more colours available OTHER COLOURS

£94.99   £79.99  (2)

Salomon Propeller Dry Mens Ski Gloves

more colours available OTHER COLOURS

£69.99   £59.99

Smith I/O Mag Goggles

more colours available OTHER COLOURS

£229.99   £199.99

Smith Mission MIPS Ski Helmet

more colours available OTHER COLOURS

£129.99   £109.99  (1)

Smith Quantum Helmet

more colours available OTHER COLOURS

£269.99   £209.99

Smith Vantage MIPS Ski Helmet

more colours available OTHER COLOURS

£219.99   £189.99  (1)

The North Face Boys Chakal Insulated Jacket

£159.99   £119.99

The North Face Chakal Pant

more colours available OTHER COLOURS

£199.99   £169.99  (1)

The North Face Kids Snowquest Suspender Plus Trouser

more colours available OTHER COLOURS

£89.99   £79.99

The North Face Lenado Womens Ski Pants

more colours available OTHER COLOURS

£199.99   £169.99

The North Face Neck Gaiter

£21.99   £19.99  (1)

The North Face Presena Pant

more colours available OTHER COLOURS

£159.99   £139.99

The North Face Presena Womens Ski Pants

more colours available OTHER COLOURS

£159.99   £139.99

The North Face Ski Tuke V

more colours available OTHER COLOURS

£29.99   £24.99

The North Face Youth Snowquest Plus Jacket

more colours available OTHER COLOURS

£124.99   £99.99  (1)

Arcteryx Kyanite Jacket

more colours available OTHER COLOURS

£139.99   £129.99  (3)

Hestra CZone Powder Female Gloves

more colours available OTHER COLOURS

£79.99   £71.99  (1)

Hestra CZone Powder Female Mitt

£79.99   £71.99  (2)

Salomon Brilliant Jacket Womens

£199.99  -  £239.99

Salomon Extend Go-to-Snow Gearbag

more colours available OTHER COLOURS

£99.99   £84.99

Salomon Fantasy Jacket Women's

more colours available OTHER COLOURS

£179.99  -  £199.99  (3)

Salomon Icemania Pant 2019

more colours available OTHER COLOURS

£174.99   £129.99

Salomon QST 12 Ski Backback

£89.99  (1)

Salomon Stormseason Ski Pant Women's

more colours available OTHER COLOURS

£129.99   £99.99

Salomon Brilliant Jacket

more colours available OTHER COLOURS

£319.99   £239.99  (7)

Salomon Icefrost Jacket

more colours available OTHER COLOURS

£349.99   £309.99

Salomon Icespeed Jacket

more colours available OTHER COLOURS

£259.99  -  £299.99  (1)

FEATURED REVIEWS
Rating:  
North Face Jacket
Thursday, 23 January 2020  |  Sarah

Son very pleased - lovely jacket! Great service and delivery!


Rating:  
Mens coats are good for women too!
Monday, 20 January 2020  |  Lisa

I am a size 18 and I wanted a ski jacket quite quickly. I learnt that the salomon was a bit on the small size so opted to try the mens north face jacket. Large was big enough for my size if you like it fitted, xl, if you like it looser. cant wait to try it out on the slopes and this company was great.


Rating:  
Happy customer
Monday, 20 January 2020  |  Teresa

Very happy with the service and the product is great quality and exactly as I hoped.


Rating:  
Nice Jacket, come up slightly larger
Thursday, 16 January 2020  |  Derek

I used to buy large North Face gear but felt it was slightly too big for me. After trying on another ski jacket in a store I found that medium is a better fit for me, especially with ski gear.

Other than that it's a great jacket, warm with plenty of features and feels like it should last for more than 1 season.... Can't wait to hit the slopes


Rating:  
Amazing service
Thursday, 16 January 2020  |  Charlie

Purchased the ARCTERYX RHO LTW NECK GAITER and arrived next day with no hassle and no extra charge. Escape2 was the only UK based company that I could find to still have this in stock and was even under the RRP.

Great service overall and would happily purchase from escape2 again.


Rating:  
great
Tuesday, 14 January 2020  |  Choudhury

great


Rating:  
North face jacket
Monday, 13 January 2020  |  Lyn

Really pleased with jacket great communication from seller from the beginning and it did not take long to come highly recommended this seller


Rating:  
My son loves this coat
Thursday, 9 January 2020  |  Joanna

Lovely coat, fast delivery service, five star service


Rating:  
Salmon Brilliant Ski Jacket
Monday, 6 January 2020  |  Colin

I think it is an excellent jacket. Sadly I chose to return it, as my choice of colour was quite as shown online. My experience of Escape2 was 5 star!


Rating:  
Superb service
Monday, 6 January 2020  |  Craig

Ordered and once it was confirmed, I received the hat the next day . Super fast service . The hat is very good quality as expected from arc'teryx, warm and fits well . Overall I am very impressed. Thank you.