arcteryx ski clothing
Smith once upon a hell of a time, celebrating 50 years
the north face ski clothing

 

PAYMENTS ACCEPTED

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

Escape 2 Terms & Conditions

Payment

We use PayPal and Cardsave to process all our online payments. They accept all major credit and debit cards and ensure a very high level of security for your payment data, and offer increased buyer protection. You do not need an account prior to making your purchase, but you may need to register with them during the payment process if you have not used them before. Please note that we can only ship goods to the shipping address you provide.

Telephone Orders

We strongly encourage you to place your order via our website, as this gives you a much higher level of security and payment protection. If you still wish to order by phone, please call us on 01608 684320 during our normal opening hours.

Shipping and Handling

FREE Standard 2-3 day Delivery on orders over £40.00
Orders under £40.00 Standard 2-3 day delivery @ £3.30
Express next working day @ £8.00 (Please order by 12 midday)

The following postcodes are charged an extra £10.00 on top of the standard postage cost.

PO30-39, BT, IM, JE, GY, AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-63, KW1-18, PA20-78, PH15-27, PH49-50, PH30-45, ZE1-3

Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavour to dispatch orders the same day, but please allow 3 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01608 684320 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

• Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.
• We regret that we can only deliver to addresses within the United Kingdom.
• Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
• In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.
• We regret that we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Returns Policy

Products returned for exchange or refund under our 14-day satisfaction guarantee must be returned in 'as new' condition - unused, with all the original manufactures packaging and labels. Please contact us via the link at the bottom of our website for the returns address or click below. If you have any questions, then please do contact us.

The buyer is responsible for the cost of returning the item. Your refund including basic delivery costs (if any) will normally be processed and an email sent as soon as escape 2 has received your return, legally we have a maximum of 14 days to refund your payment using the same means as the initial transaction.

Please note that for safety reasons, we are unable to accept returned climbing equipment.

Out Of Stock Products

If your wish to purchase a product which is out of stock, please contact us for availability. As soon as the item is back in stock, we will happily reserve it for you.

Tax Charges

All prices include VAT at the current 20% rate. We regret that we are unable to supply goods VAT free.

Condition Of Goods

All products offered for sale on this site are new, unless specifically stated. Please be aware that most items will have been removed from it's packaging, products supplied in boxes may have been opened, and footwear may have been tried to check that there are no faults. We always inspect all orders prior to dispatch to ensure they are complete.

Complaints

Escape 2 hope and try very hard to exceed your expectations but if we have not then please contact us either by phone on 01608 684320 or email shop@escape2.co.uk if for any reason you are still not happy then please view the following website

https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Price Match Policy

We will always do our best to match our competitors prices and discounts. If you have seen a product cheaper elsewhere, then please contact email or phone us on 01608 684320 to see what we can offer. Sorry - we can only price match at the time of purchase and not retrospectively.

Guarantee

All of our products come with a 14-day satisfaction guarantee. If you are unhappy with any product purchased from us, please return it in a new and unused condition, for a replacement or full refund. Please note that postage costs are not refundable, and that for safety reasons we are unable to accept returned climbing equipment.

If a product should fail due to defects in materials or workmanship, please return it to us in a clean and dry condition for inspection. Genuinely faulty products will be repaired or replaced as quickly as possible. Damage due to excessive wear, the natural breakdown of materials, or accidental damage are not covered, but can often be repaired for a reasonable charge. Please note that the cost of return postage is not refundable.

Knives

We do not supply knives, multitools, or other sharply pointed items to anyone under the age of 18. Proof of age will be required.

Product Photos And Descriptions

Product descriptions and specifications are correct to the best of our knowledge. All weights and dimensions are approximate. If you spot any inaccuracies or mistakes, then please let us know so that we can put it right. We always try to represent product colours as accurately as possible, but in practice this is very difficult, if not impossible - a product photo which appears to be a good colour match on our computer screen will more than likely look different on your particular combination of computer, screen and operating system.

Disclaimer (for those who need to be told)

• Many outdoor activities, including (but not limited to) climbing, scrambling, mountaineering, hill walking and kayaking, are potentially dangerous, and participation may lead to injury or even death.
• All advice and information on this site is provided in good faith and is correct to the best of our knowledge.
• Escape2 can not, however, be held responsible for any loss, damage, or injury sustained directly or indirectly as a result of following (or misinterpreting) any advice given by escape 2 or it's employees.

Please be sensible - our advice is not a substitute to proper training from a qualified instructor.

LATEST PRODUCTS
NEW
The North Face Womens Presena Ski Pant

more colours available OTHER COLOURS

£99.99  -  £134.99

NEW
The North Face Arctic Swirl Down Jacket Girl's

£189.99   £169.99

NEW
The North Face Skiddilyscatscoot Backpack

£89.99   £79.99

The North Face Chakal Pant

more colours available OTHER COLOURS

£199.99   £179.99

The North Face Montana Gore-Tex Gloves Men's

more colours available OTHER COLOURS

£74.99   £67.99

The North Face Powder Guide Jacket

£479.99   £429.99

The North Face Triple Cable Pom Beanie

more colours available OTHER COLOURS

£24.99   £22.49  (1)

Smith I/O S Goggles Women's

more colours available OTHER COLOURS

£199.99   £169.99  (1)

Smith Quantum Helmet

more colours available OTHER COLOURS

£259.99   £229.99

Smith Squad Goggles

more colours available OTHER COLOURS

£64.99  -  £84.99

The North Face McMurdo Parka Boys

£199.99   £159.99  (1)

Smith I/O 7 Goggles

more colours available OTHER COLOURS

£184.99  -  £209.99  (2)

Smith I/O Goggles

more colours available OTHER COLOURS

£129.99  -  £169.99

Arcteryx Sentinel Pant Women's

more colours available OTHER COLOURS

£379.99   £339.99

Hestra Women's Primaloft Winter Forest Mitt

more colours available OTHER COLOURS

£49.99   £45.99

The North Face Aconcagua Down Hoodie Boy's

more colours available OTHER COLOURS

£109.99   £99.99

The North Face Girls Caitlyn Insulated Jacket

more colours available OTHER COLOURS

£139.99   £114.99

Hestra Heli Ski Female Glove

more colours available OTHER COLOURS

£99.99   £94.99

Hestra Heli Ski Female Mitt

more colours available OTHER COLOURS

£99.99   £94.99

The North Face Boys Boundary Triclimate Jacket

more colours available OTHER COLOURS

£159.99   £139.99  (3)

The North Face Youth Snowquest Plus Jacket

more colours available OTHER COLOURS

£124.99   £112.99

Hestra Army Leather Heli Ski Jr

more colours available OTHER COLOURS

£57.99   £54.99

Hestra Army Leather Heli Ski Jr Mitt

more colours available OTHER COLOURS

£57.99   £54.99

Hestra CZone Powder Female Gloves

more colours available OTHER COLOURS

£69.99   £64.99

Hestra CZone Powder Female Mitt

£69.99   £64.99

Hestra Gore-Tex Gauntlet Kids' Ski Gloves

£39.99   £37.99

FEATURED REVIEWS
Rating:  
Exceptional Service
Sunday, 17 December 2017  |  Sam

The Salomon Brilliant Jacket is "Brilliant" - But the service provided by escape2 was exceptional - Ordered and delivered within 1 working day, with a lovely personalised note from escape2 contained within - Really nice touch! Will definitely recommend to friends and family


Rating:  
Excellent Service
Friday, 15 December 2017  |  Craig

First time buyer from this site, dont usually leave reviews. Service was excellent, delivered ahead of schedule and kept adviced all the way


Rating:  
Reversible Perrito Jacket
Friday, 15 December 2017  |  Karyn

Great jacket. My son loves it. Hes not keen on the printed side but happy with plain black. Fast delivery.Great website .


Rating:  
ATOM AR HOODY
Thursday, 14 December 2017  |  Derek

4 season, hill walker/dog walker.
More roomy around the body than I had anticipated (Size L 42" chest). However it fits well between an LT (Size L) outer shell & Satoro Base layer (Size L), to provide superb multi layered cold weather, winter protection. The jacket looks great worn casually with a t shirt and jeans but the cost and vulnerability of the material (as an outer) makes this unlikely. If like me, you are sold on the Arcteryx brand, this piece of kit could be considered an essential. I am very happy with both the purchase, and the super quick delivery service by Arcteryx. If you are teetering on the edge of buying this item, I would say 'go for it'. You won't have any regrets and will get years of use, even pleasure from it!


Rating:  
Arc'teryx gear
Thursday, 7 December 2017  |  Guy

Arcteryx gear is always excellent but very expensive. It was nice to get this at a 10% discount from Escape2 - and delivery was incredibly quick. I will use the company again


Rating:  
Fantastic service!!
Thursday, 7 December 2017  |  Karen

Great jacket, good value. Was delivered within 24 hours of ordering.


Rating:  
Excellent service
Monday, 4 December 2017  |  Dawn

I cannot review the product as purchased for a Christmas present, the service I received from this company was excellent, prompt delivery and kept informed of delivery


Rating:  
'Coodgie' Vest
Friday, 1 December 2017  |  Ian

That's the best way to describe this down vest... coodgie! Lovely and warm and easy to wear. The shape is flattering and the fit is snug without being restrictive. Useful handwarmer pockets and an inside pocket... but don't forget to zip it up or your phone will fall out when you bend down! Love it.Thanks to my lovely husband for buying it!


Rating:  
EXCELLENT PRODUCT & SERVICE
Friday, 1 December 2017  |  BEN

I recently ordered the Arcteryx Atom AR Hoody and needed a new size. all round the communication and service was first class, plus the coat itself is excellent!

I would definitely come back and recommend to others.


Rating:  
Top jacket. Top service
Wednesday, 29 November 2017  |  Richard

Jacket is great
Light warm as toast and perfect for active mountain activities
Great customer service