arcteryx ski clothing
Smith once upon a hell of a time, celebrating 50 years
the north face ski clothing

 

PAYMENTS ACCEPTED

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

Escape 2 Terms & Conditions

Privacy Notice

Prior to creating an account or purchasing from Escape2, you must:

  • Agree to our Terms & Conditions (below)
  • Confirm that you have read and understood our Privacy Notice (here)
  • Confirm that you are aged 18 or above

Payment

We use PayPal and WorldPay to process all our online payments. They accept all major credit and debit cards and ensure a very high level of security for your payment data, and offer increased buyer protection. You do not need an account prior to making your purchase, but you may need to register with them during the payment process if you have not used them before. Please note that we can only ship goods to the shipping address you provide.

Telephone Orders

We strongly encourage you to place your order via our website, as this gives you a much higher level of security and payment protection. Please see our Privacy Notice for further details. If you still wish to order by phone, please call us on 01432 761488 during our normal opening hours.

Shipping and Handling

FREE Standard 2-3 day Delivery on orders over £40.00
Orders under £40.00 Standard 2-3 day delivery @ £3.30
Express next working day @ £8.00 (Please order by 12 midday)

The following postcodes are charged an extra £10.00 on top of the standard postage cost.

PO30-39, BT, IM, JE, GY, AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-63, KW1-18, PA20-78, PH15-27, PH49-50, PH30-45, ZE1-3

Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavor to dispatch orders the same day, but please allow 3 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01432 761488 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

• Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.
• We regret that we can only deliver to addresses within the United Kingdom.
• Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
• In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.
• We regret that we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Returns Policy

Full instructions for returning item(s) to us can be found on the Returns Information page here: https://www.escape2.co.uk/returns.html

Products returned for exchange or refund under our 14-day satisfaction guarantee must be returned in 'as new' condition - unused, unmarked in any way, free from strong odors (eg. smoke/cooking smells), and with all original manufacturer's packaging and labels still attached, as supplied. Please ensure all zips are done up, and any adjustable elements are returned in their original position, as supplied.

The buyer is responsible for the full cost of returning the item. This includes Tax & Import Duty, should you wish to return an order from outside the UK. Your refund including basic original delivery costs (if any) will normally be processed and an email sent as soon as Escape 2 has received your return. Legally we have a maximum of 14 days to refund your payment using the same means as the initial transaction.

Please note that for safety reasons, we are unable to accept returned climbing equipment.

Out Of Stock Products

If you wish to purchase a product which is out of stock, please contact us for availability. As soon as the item is back in stock, we will happily reserve it for you.

Tax Charges

All prices include VAT at the current 20% rate. We regret that we are unable to supply goods VAT free.

Condition Of Goods

All products offered for sale on this site are new, unless specifically stated. Please be aware that most items will have been removed from it's packaging, products supplied in boxes may have been opened, and footwear may have been tried to check that there are no faults. We always inspect all orders prior to dispatch to ensure they are complete.

Complaints

Escape2 hope, and try very hard, to exceed your expectations but if we have not, then please contact us either by phone on 01432 761488 or email shop@escape2.co.uk if for any reason you are still not happy then please view the following website

https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Discretionary Price Matching

If you have seen a product cheaper elsewhere, then please contact email or phone us on 01432 761488 to see if we can match their price. We can only price match at the time of purchase and not retrospectively.

Guarantee

All of our products come with a 14-day satisfaction guarantee. If you are unhappy with any product purchased from us, please return it in a new and unused condition (as described above), for a replacement or full refund. Please note that postage costs are not refundable, and that for safety reasons we are unable to accept returned climbing equipment.

If a product should fail due to defects in materials or workmanship, please return it to us in a clean and dry condition for inspection. Genuinely faulty products will be repaired or replaced as quickly as possible. Damage due to excessive wear, the natural breakdown of materials, or accidental damage are not covered, but can often be repaired for a reasonable charge. Please note that the cost of return postage is not refundable.

Knives

We do not supply knives, multitools, or other sharply pointed items to anyone under the age of 18. Proof of age will be required.

Product Photos And Descriptions

Product descriptions and specifications are correct to the best of our knowledge. All weights and dimensions are approximate. If you spot any inaccuracies or mistakes, then please let us know so that we can put it right. We always try to represent product colours as accurately as possible, but in practice this is very difficult, if not impossible - a product photo which appears to be a good colour match on our computer screen will more than likely look different on your particular combination of computer, screen and operating system.

Disclaimer (for those who need to be told)

• Many outdoor activities, including (but not limited to) climbing, scrambling, mountaineering, hill walking, skiing and kayaking, are potentially dangerous, and participation may lead to injury or even death.
• All advice and information on this site is provided in good faith and is correct to the best of our knowledge.
• Escape2 can not, however, be held responsible for any loss, damage, or injury sustained directly or indirectly as a result of following (or misinterpreting) any advice given by escape 2 or it's employees.

Please be sensible - our advice is not a substitute to proper training from a qualified instructor.

LATEST PRODUCTS
NEW
The North Face Boys Clement Triclimate Jacket

more colours available OTHER COLOURS

£159.99   £139.99

NEW
The North Face Girl's Reversible Mossbud Swirl Jacket

£74.99  -  £79.99  (1)

NEW
The North Face Lenado Jacket

more colours available OTHER COLOURS

£299.99   £259.99

NEW
Arcteryx Mens Thorium AR Jacket

more colours available OTHER COLOURS

£249.99   £219.99  (2)

New Colours
Arcteryx Word Head Toque

more colours available OTHER COLOURS

£29.99   £25.99

NEW
Arc'teryx Cerium LT Hoody Women's

more colours available OTHER COLOURS

£319.99   £289.99  (2)

New Colours
Arcteryx Bird Head Toque

more colours available OTHER COLOURS

£24.99   £22.49  (4)

NEW
Arcteryx Cerium LT Vest

£219.99   £199.99

NEW
Arcteryx Crest Toque

£24.99

NEW
Arcteryx Fernie Toque

£29.99   £26.99

NEW
Arcteryx Rise Toque Hat

£24.99

Arcteryx Rush Jacket

more colours available OTHER COLOURS

£569.99   £509.99

Arcteryx Shashka Jacket

more colours available OTHER COLOURS

£499.99   £449.99  (2)

Arcteryx Sidewinder Jacket

more colours available OTHER COLOURS

£579.99   £519.99  (1)

New Colours
Arcteryx Thorium AR Hoody

more colours available OTHER COLOURS

£269.99   £239.99  (1)

NEW
Arcteryx Thorium AR Hoody Womens

more colours available OTHER COLOURS

£269.99   £239.99  (2)

The North Face ThermoBall Eco Hoodie

more colours available OTHER COLOURS

£179.99   £159.99

Arcteryx Rho AR Balaclava

£29.99   £26.99

Arcteryx Rho LTW Neck Gaiter

£39.99   £36.99  (1)

Arcteryx Atom LT Vest

£149.99   £134.99  (2)

Arcteryx Conveyor Belt

more colours available OTHER COLOURS

£29.99   £24.99  (6)

Arcteryx Kyanite Hoody

more colours available OTHER COLOURS

£149.99   £134.99

New Colours
Arcteryx Delta LT Zip

more colours available OTHER COLOURS

£84.99   £74.99  (1)

The North Face Boys Andes Down Jacket

more colours available OTHER COLOURS

£69.99  -  £79.99  (11)

The North Face Aconcagua Down Hoodie Boy's

more colours available OTHER COLOURS

£99.99  -  £109.99  (1)

Arcteryx Beta AR Jacket Women's

more colours available OTHER COLOURS

£479.99   £419.99  (1)

Arcteryx Beta AR Jacket

more colours available OTHER COLOURS

£479.99   £419.99  (2)

New Colours
The North Face XSmall Base Camp Duffel

more colours available OTHER COLOURS

£84.99   £69.99

New Colours
The North Face Large Base Camp Duffel

more colours available OTHER COLOURS

£119.99   £94.99

FEATURED REVIEWS
Rating:  
Superb service and great price
Monday, 4 November 2019  |  Shelna

Really pleased with fast service and great price for my gloves. I had researched these and was also pleasantly surprised to see that the inner was also as a three fingered glove. Many internet reviews said the glove came with a 5 fingered inner.
So now I just need to test them in the cold when skiing in Colorado this February


Rating:  
Great value
Tuesday, 29 October 2019  |  Andrew

Thermoball hoodie bought at a price that was £50 off the price in the shops.
Really good free delivery as well.


Rating:  
Arcteryx Thorium AR Jacket
Monday, 21 October 2019  |  Sue

The jacket is well made,nice colour,the only gripe is not as warm as I hoped it would be.


Rating:  
Arcteryx Beta AR Jacket
Friday, 11 October 2019  |  Matt

The best waterproof jacket I've ever owned. As described - lightweight, tough and durable. Bought a Medium and it's roomy enough for layers underneath without losing any manoeuvrability. Can't fault it!


Rating:  
Great product. Good delivery
Thursday, 8 August 2019  |  Helen

Came promptly . Happy with purchase 👍🏻


Rating:  
Arcteryx belt
Wednesday, 24 July 2019  |  Edward

Fast and efficient delivery, nice personal touch on the invoice


Rating:  
Salomon side 25 backpack
Monday, 22 July 2019  |  Jonathan

I use a backpack for the commute to work involving a train and bike. This item is a good size, sufficient for most items you would need everyday, with some spare space. It's well made and looks like it will last. Perhaps most importantly it's comfortable to wear. Fast delivery from Escape 2 with decent tracking - would buy again.


Rating:  
Just what I was looking for
Monday, 1 July 2019  |  Henry

I take pride in finding the right jacket for the right job. Some for -15c, some for walking the dogs etc. This jacket is amazing. I’ve not thoroughly tested it but I can tell it’s design and materials meet a certain standard above most. I know that I will love testing this in different climates and conditions with layers.

The one “issue” is the length of the arms, but this is intentional by design so you have complete arm movement without restrictions. This requires use of the Velcro wrist straps. This is an AR jacket and I believe there’s more casual designs if needed.
It’s as perfect as I expected, even the colour (conifer.) The service was fast and I love the personnel note.

Thank you,

Henry


Rating:  
Lost ...and found again. Sort of.
Tuesday, 11 June 2019  |  Mair

I bought this jacket for a January New York trip and it was just perfect. I used it as a mid-layer and it kept me toastie warm under a warm coat. Excellent weight and warmth in cool british spring. Chic too - dark Navy logo so no flash - just style! Then last month I left it behind on the train and sadly but unsurprisingly it was never found or returned. I was so pleased to find it again on the Escape 2 but a size smaller. I had no option but to drop a size myself. It was worth it.


Rating:  
Love this jacket!
Tuesday, 7 May 2019  |  Wendy

Have been looking for the perfect jacket for a couple of years and at last found it! It felt right as soon as I put it on. Lightweight but warm and feels luxurious. Thanks Escape2 - will be back for more!