arcteryx ski clothing
Smith once upon a hell of a time, celebrating 50 years
the north face ski clothing

 

PAYMENTS ACCEPTED

Visa, Visa Delta, Visa Electron, MasterCard, Maestro

Escape 2 Terms & Conditions

Privacy Notice

Prior to creating an account or purchasing from Escape2, you must:

  • Agree to our Terms & Conditions (below)
  • Confirm that you have read and understood our Privacy Notice (here)
  • Confirm that you are aged 18 or above

Payment

We use PayPal and WorldPay to process all our online payments. They accept all major credit and debit cards and ensure a very high level of security for your payment data, and offer increased buyer protection. You do not need an account prior to making your purchase, but you may need to register with them during the payment process if you have not used them before. Please note that we can only ship goods to the shipping address you provide.

Telephone Orders

We strongly encourage you to place your order via our website, as this gives you a much higher level of security and payment protection. Please see our Privacy Notice for further details. If you still wish to order by phone, please call us on 01608 684320 during our normal opening hours.

Shipping and Handling

FREE Standard 2-3 day Delivery on orders over £40.00
Orders under £40.00 Standard 2-3 day delivery @ £3.30
Express next working day @ £8.00 (Please order by 12 midday)

The following postcodes are charged an extra £10.00 on top of the standard postage cost.

PO30-39, BT, IM, JE, GY, AB37-38, AB41-56, FK19-21, HS1-9, KA27-28, IV1-63, KW1-18, PA20-78, PH15-27, PH49-50, PH30-45, ZE1-3

Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavour to dispatch orders the same day, but please allow 3 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01608 684320 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

• Urgent orders placed before 12:00 (midday) can be delivered next working day to most addresses within the UK for £8.00. Please note that we are unable to dispatch orders on Saturdays, Sundays and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.
• We regret that we can only deliver to addresses within the United Kingdom.
• Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
• In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.
• We regret that we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Returns Policy

Products returned for exchange or refund under our 14-day satisfaction guarantee must be returned in 'as new' condition - unused, with all the original manufactures' packaging and labels. Please contact us via the link at the bottom of our website for the returns address or click below. If you have any questions, then please do contact us.

The buyer is responsible for the cost of returning the item, including Tax & Import Duty, should you wish to return an order from outside the UK. Your refund including basic delivery costs (if any) will normally be processed and an email sent as soon as Escape 2 has received your return. Legally we have a maximum of 14 days to refund your payment using the same means as the initial transaction.

Please note that for safety reasons, we are unable to accept returned climbing equipment.

Out Of Stock Products

If your wish to purchase a product which is out of stock, please contact us for availability. As soon as the item is back in stock, we will happily reserve it for you.

Tax Charges

All prices include VAT at the current 20% rate. We regret that we are unable to supply goods VAT free.

Condition Of Goods

All products offered for sale on this site are new, unless specifically stated. Please be aware that most items will have been removed from it's packaging, products supplied in boxes may have been opened, and footwear may have been tried to check that there are no faults. We always inspect all orders prior to dispatch to ensure they are complete.

Complaints

Escape 2 hope and try very hard to exceed your expectations but if we have not then please contact us either by phone on 01608 684320 or email shop@escape2.co.uk if for any reason you are still not happy then please view the following website

https://webgate.ec.europa.eu/odr/main/?event=main.home.show

Price Matching

If you have seen a product cheaper elsewhere, then please contact email or phone us on 01608 684320 to see if we can match their price. We can only price match at the time of purchase and not retrospectively.

Guarantee

All of our products come with a 14-day satisfaction guarantee. If you are unhappy with any product purchased from us, please return it in a new and unused condition, for a replacement or full refund. Please note that postage costs are not refundable, and that for safety reasons we are unable to accept returned climbing equipment.

If a product should fail due to defects in materials or workmanship, please return it to us in a clean and dry condition for inspection. Genuinely faulty products will be repaired or replaced as quickly as possible. Damage due to excessive wear, the natural breakdown of materials, or accidental damage are not covered, but can often be repaired for a reasonable charge. Please note that the cost of return postage is not refundable.

Knives

We do not supply knives, multitools, or other sharply pointed items to anyone under the age of 18. Proof of age will be required.

Product Photos And Descriptions

Product descriptions and specifications are correct to the best of our knowledge. All weights and dimensions are approximate. If you spot any inaccuracies or mistakes, then please let us know so that we can put it right. We always try to represent product colours as accurately as possible, but in practice this is very difficult, if not impossible - a product photo which appears to be a good colour match on our computer screen will more than likely look different on your particular combination of computer, screen and operating system.

Disclaimer (for those who need to be told)

• Many outdoor activities, including (but not limited to) climbing, scrambling, mountaineering, hill walking, skiing and kayaking, are potentially dangerous, and participation may lead to injury or even death.
• All advice and information on this site is provided in good faith and is correct to the best of our knowledge.
• Escape2 can not, however, be held responsible for any loss, damage, or injury sustained directly or indirectly as a result of following (or misinterpreting) any advice given by escape 2 or it's employees.

Please be sensible - our advice is not a substitute to proper training from a qualified instructor.

LATEST PRODUCTS
NEW
Arcteryx AR 395a Climbing Harness

£119.99   £102.99

NEW
The North Face Girls Thermoball Jacket

£99.99   £79.99

Arc teryx Beta SL

£269.99   £229.99

The North Face Girls Snow Quest Ski Jacket

more colours available OTHER COLOURS

£84.99   £49.99

Arcteryx Atom SL Vest

more colours available OTHER COLOURS

£119.99   £99.99

The North Face  APEX Flex GTX 2.0 Jacket Women's

more colours available OTHER COLOURS

£249.99   £179.99

The North Face Boys Zipline Jacket

more colours available OTHER COLOURS

£49.99   £39.99  (1)

The North Face APEX Flex GTX 2.0 Jacket

more colours available OTHER COLOURS

£249.99   £209.99

The North Face XXL Base Camp Duffel 2018

more colours available OTHER COLOURS

£149.99   £114.99

The North Face Large Base Camp Duffel 2018

more colours available OTHER COLOURS

£119.99   £93.99

The North Face Medium Base Camp Duffel 2018

more colours available OTHER COLOURS

£109.99   £87.99

The North Face Small Base Camp Duffel 2018

more colours available OTHER COLOURS

£99.99   £79.99

The North Face XSmall Base Camp Duffel 2018

more colours available OTHER COLOURS

£84.99   £69.99

The North Face XL Base Camp Duffel 2018

more colours available OTHER COLOURS

£134.99   £107.99

Arcteryx Sabre Glove

£149.99   £134.99  (1)

The North Face Millerton Jacket

£119.99   £104.99

Arcteryx Cerium SL Hoody

more colours available OTHER COLOURS

£269.99   £239.99

The North Face Mountain Light II Shell Jacket

more colours available OTHER COLOURS

£219.99   £169.99

Arcteryx Gamma LT Hoody

£189.99   £169.99  (2)

Arcteryx Rho Gloves

£24.99   £22.49

The North Face Kids Snowquest Suspender Plus Trouser

more colours available OTHER COLOURS

£84.99   £69.99

The North Face Womens Presena Ski Pant

more colours available OTHER COLOURS

£149.99   £134.99

The North Face Skiddilyscatscoot Backpack

£89.99   £69.99

The North Face Chakal Pant

more colours available OTHER COLOURS

£199.99   £149.99

The North Face Montana Gore-Tex Gloves Men's

more colours available OTHER COLOURS

£74.99   £67.99  (1)

The North Face Powder Guide Jacket

£479.99   £399.99  (1)

FEATURED REVIEWS
Rating:  
Great Service and Price
Saturday, 12 May 2018  |  Peter

Great Service and Price


Rating:  
PERFECTION
Tuesday, 8 May 2018  |  Geoffrey

Hi...It was a pure pleasure doing business with you...Kept me well informed with delivery...Absolutely love my Arcteryx Mens Cerium TL Hoody...Pure perfection all round...Kind regards Geoffrey Edwards.


Rating:  
Excellent jacket
Tuesday, 8 May 2018  |  Victoria

I was really pleased with this jacket, it's very warm as it like a down jacket on the inside. It fits really well and has plenty of pockets.


Rating:  
Great jacket
Saturday, 5 May 2018  |  Pamela

Excellent jacket, very happy grandson


Rating:  
A great jacket
Saturday, 28 April 2018  |  Ivor

Bought this jacket for skiing and have not been disappointed. Does what it says and looks great as well.


Rating:  
Awesome
Thursday, 12 April 2018  |  Grant

Great jacket, comfy and very waterproof. Breathable. Have only used for small few hour walks but plan on using it in Scotland for week long hikes. Good fit, and the slightly longer back stops wind getting in and the back from riding up


Rating:  
Perfect
Wednesday, 11 April 2018  |  Lisa

I wanted ski mittens which would definitely keep my hands warm - not previously found any that did. These mittens had s very good reviews so ordered on line. Delivery was quick. Now on holiday skiing - putting them to the test. They are the best ski mitts ever! Comfortable, warm and dry. Highly recommend them


Rating:  
Archery Delta AR
Wednesday, 11 April 2018  |  Neil

Brilliant service from Escape (as always) the top is perfect as a layer or worn by itself.


Rating:  
Will be buying again
Thursday, 5 April 2018  |  Francesca

I am really happy with this item and also the fact someone took the time to write a happy Easter message to will be buying from them again soon


Rating:  
Excellent friendly service
Wednesday, 4 April 2018  |  Juliet

I've not used Escape2 before but was impressed with fast friendly delivery. Product exactly as described