Escape 2 Delivery Information

Orders for Christmas delivery

20th December - FOC Delivery before Christmas Day (A signature will be required)
23rd December - Next Day Delivery for Delivery before Christmas Day (A signature will be required)
24th December - No Dispatch
25th December - Closed
26th December - Closed
27th December - Orders Dispatched for delivery 30th December
28th December - Closed
29th December - Closed
30th December - Orders Dispatched for delivery from 31st December
31st December - No Dispatch
1st January - Closed
2nd January - Normal Service

CHRISTMAS Returns

Returns for the Christmas period are extended as follows.
Purchases from 15th November 2019 until 24th December 2019 have an extended return date of 14th January 2020.

FREE Standard 2-3 day Delivery on orders over £40.00

Orders under £40.00 Standard 2-3 day delivery @ £3.30

Express next working day @ £8.00 - Order by 12:00 noon weekdays

Orders to the following locations maybe charged extra due to the Parcel Delivery Companies Surcharges.
(we will always try and reduce this):

Northern Island
Isle of Wight
Isle of Man
Jersey & Guernsey
Scottish Highlands & Islands

EXPRESS orders placed before 12:00 (midday) can be delivered next working day (Monday, Tuesday, Wednesday, Thursday and Friday) to most addresses within the UK for £8.00. Please note that we are unable to dispatch or deliver orders on a Saturday, Sunday and Bank Holidays. Saturday delivery is only available by special arrangement and at extra cost.

We regret that we can only deliver to addresses within the United Kingdom.

Unusually heavy orders delivered to Northern Ireland, Northern Scotland and the Outer Isles may incur additional delivery charges. We will contact you as soon as possible if this will effect your order.
In order to combat card fraud, we may sometimes only be able to deliver goods to a card holders invoice address, even if you have requested delivery to a different (e.g. work) address. We will always contact you if we need to take this precaution.

If paying by PayPal we can only ship orders to the address provided via PayPal. Please ensure you enter the correct delivery information into PayPal whilst completing your payment.

Delivery Time

We always endeavor to dispatch orders the same day, but please allow 2 working days for Standard delivery, and ensure that someone will be available to sign for your parcel when it is delivered. If you require Express (next working day) delivery, we would recommend calling us on 01432 761488 so we can give you the most up-to-date stock information.

To ensure next day delivery, all Express orders must be placed by 12 noon.

Returns Policy

Products returned for exchange or refund under our 14-day* satisfaction guarantee must be returned in 'as new' condition - unused, with all the original manufactures' packaging and labels. Please see more on our returns page here.